Shipping Policy
Welcome to master mindset! This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions! Below you'll find all the details about our shipping process to ensure you have a smooth experience.
Processing Time
All of our products are made to order, which means we start working on your item as soon as your order is placed. Typically, it takes between 3-7 business days to produce your order. During peak seasons or holidays, production times may vary slightly.
Shipping Time
Once your order has been processed and produced, it will be shipped out to you. Depending on your location, the estimated delivery time after production is as follows:
- Domestic Shipping (within [Your Country]): 5-7 business days
- International Shipping: 7-14 business days
Please note that these times are estimates and actual delivery may vary slightly due to factors beyond our control, such as customs delays or courier issues.
Total Delivery Time
From the moment you place your order, please allow up to 14 days for your product to be delivered. This includes both processing and shipping times.
Shipping Rates
Shipping rates are calculated at checkout and vary depending on the destination and the weight of the package.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. This allows you to monitor your shipment as it makes its way to you.
Customs, Duties, and Taxes
For international orders, customs fees, duties, or taxes may apply based on your country’s regulations. These charges are the responsibility of the customer and are not included in the shipping cost at checkout. We recommend checking with your local customs office for more information on these fees.
Address Changes
If you need to update your shipping address, please contact us using the contact form. Once your order has been processed and shipped, we may not be able to change the address, but we will do our best.
Lost or Delayed Packages
While we strive to deliver your items within the estimated timeframes, there may be rare instances where packages are delayed or lost in transit. If your order has not arrived within the expected time, please reach out to us via the contact form, and we will assist in tracking your order and resolving the issue.
Returns & Exchanges
Since all products are made to order, we do not accept returns or exchanges unless the item arrives damaged or there is a mistake in your order.
Thank you for shopping with master mindset! We appreciate your patience and understanding as we create your custom product with care